Hire the right horse employees and fire the wrong clients

Don’t give away time and resources. Offer an exchange of work for professional services instead, or a trade arrangement where you get something you really need to help improve your equine business. Few seem to value something that is free. Hard-earned benefits are appreciated more. Such a pact also gives you the opportunity to witness the dedication and ethic of the ‘student’ or ‘client’.

Horses and customer service – Think about it

I received a letter today that began with the following: At MVP Health Care, we strive to provide you with the best customer service and the highest quality benefit plans. Enclosed is a Notice of Discontinuance, effective January 1, 2010 for your group coverage with MVP Health Plan Inc (MVP). Huh? I won’t go into […]